You can pay your premiums with:
General Notes
- Please settle payments within 3 working days before the payment due date.
- Receipts will only be issued for cheque payment and payment at cashier office, please keep a copy of the payment slip(s)/ transaction statement(s) for record.
- All payments should be made by Policyowners / insured / beneficiary and Policyholder / insured’s direct family members (including spouse, brothers, sisters, parents, children, grandparents, grandchildren, father-in-law and mother-in-law). Third Party Payments will not be accepted.
- Monthly premium is to be settled by autopay through the bank. For policies with an inactive autopay status, please contact your Financial Consultant or call our Customer Service Hotline at (853) 8799 2812 for assistance.
- Please pay the overdue premium within the grace period of the relevant policy to ensure the continual coverage of your policy. Any payment made subsequently, subject to our acceptance, will only entitle the insured of the policy to be covered after the date of payment subject to specific policy provision and not earlier.
- Please use the payment methods listed above for premium payment. To protect your interest, you must not make any payment to the Financial Consultant by any means, including paying cash to the Financial Consultant or deposit money directly to Financial Consultant’s bank account.
Emma by AXA - Your all-in-one insurance & health services platform
To provide you with a better digital customer experience, we have launched a new e-service platform - Emma by AXA.
Please note that you will be leaving the AXA Macau website and redirected to AXA Hong Kong website to access Emma by AXA.
Important Notice: Stay vigilant of any cross-border sales of insurance products and fraud. To prevent potential financial loss, please obtain insurance products, services and information from AXA Macau and our authorised licensed insurance intermediaries only. Do not submit premium through any unauthorised persons or organisations. If you are in doubt, please contact us at （853）8799-2812 or leave us message through AXA Macau website (https://www.axa.com.mo/en/contact-us). Click here for more details.
You can pay your premiums with:
General Notes
- Please settle payments within 3 working days before the payment due date.
- Receipts will only be issued for cheque payment and payment at cashier office, please keep a copy of the payment slip(s)/ transaction statement(s) for record.
- All payments should be made by Policyowners / insured / beneficiary and Policyholder / insured’s direct family members (including spouse, brothers, sisters, parents, children, grandparents, grandchildren, father-in-law and mother-in-law). Third Party Payments will not be accepted.
- Monthly premium is to be settled by autopay through the bank. For policies with an inactive autopay status, please contact your Financial Consultant or call our Customer Service Hotline at (853) 8799 2812 for assistance.
- Please pay the overdue premium within the grace period of the relevant policy to ensure the continual coverage of your policy. Any payment made subsequently, subject to our acceptance, will only entitle the insured of the policy to be covered after the date of payment subject to specific policy provision and not earlier.
- Please use the payment methods listed above for premium payment. To protect your interest, you must not make any payment to the Financial Consultant by any means, including paying cash to the Financial Consultant or deposit money directly to Financial Consultant’s bank account.
You can pay your premiums with:
General Notes
- Receipts will only be issued for cheque payment and payment at cashier office, please keep a copy of the payment slip(s)/ transaction statement(s) for record.
- All payments should be made by Policyowners / insured / beneficiary and Policyholder / insured’s direct family members (including spouse, brothers, sisters, parents, children, grandparents, grandchildren, father-in-law and mother-in-law). Third Party Payments will not be accepted.