Tips for renewal payments:
- Please allow 3 working days for the relevant payment to be processed.
- All payments should be made by Policyowners / insured / beneficiary and Policyholder / insured’s direct family members (including spouse, brothers, sisters, parents, children, grandparents, grandchildren, father-in-law and mother-in-law). Third Party Payments will not be accepted.
Payment Channel:
- BOC Net
Payment Steps
Step 1. Go to Payment
Step 2. Select Insurance Agency: AXA
Step 3. Input Policy Number (10-digit policy number and skip the hyphens(-))
Step 4. Select Payment Currency
Step 5. Input Premium
Step 6. Select Debit Account
Step 7. Click Preview to confirm the payment
Emma by AXA - Your all-in-one insurance & health services platform
To provide you with a better digital customer experience, we have launched a new e-service platform - Emma by AXA.
Please note that you will be leaving the AXA Macau website and redirected to AXA Hong Kong website to access Emma by AXA.
Important Notice: Stay vigilant of any cross-border sales of insurance products and fraud. To prevent potential financial loss, please obtain insurance products, services and information from AXA Macau and our authorised licensed insurance intermediaries only. Do not submit premium through any unauthorised persons or organisations. If you are in doubt, please contact us at （853）8799-2812 or leave us message through AXA Macau website (https://www.axa.com.mo/en/contact-us). Click here for more details.