Tips for paying renewal premiums:
You can make your payment at Bank of China (Macau) and LUSO Bank.
- All payments should be made by Policyowners / insured / beneficiary and Policyholder / insured’s direct family members (including spouse, brothers, sisters, parents, children, grandparents, grandchildren, father-in-law and mother-in-law). Third Party Payments will not be accepted.
- Bring along with current Premium Notice/Premium Reminder within grace period at for premium payment.
Payment can be settled at:
- Bank of China (Macau)
- LUSO Bank
Important Notice: Stay vigilant of any cross-border sales of insurance products and fraud. To prevent potential financial loss, please obtain insurance products, services and information from AXA Macau and our authorised licensed insurance intermediaries only. Do not submit premium through any unauthorised persons or organisations. If you are in doubt, please contact us at （853）8799-2812 or leave us message through AXA Macau website (https://www.axa.com.mo/en/contact-us). Click here for more details.
Emma by AXA - Your all-in-one insurance & health services platform
To provide you with a better digital customer experience, we have launched a new e-service platform - Emma by AXA.
Please note that you will be leaving the AXA Macau website and redirected to AXA Hong Kong website to access Emma by AXA.