Tips for paying renewal premiums:
You can make your payment at our Cashier Office by cash, cheque, bank draft, cashier order, AXA LUSO Co-brand Card.
- Cash payments accepted by the cashier office are capped at HKD100,000, MOP103,000 and USD12,800 or equivalent per policy per day.
- All payments should be made by Policyowners / insured / beneficiary and Policyholder / insured’s direct family members (including spouse, brothers, sisters, parents, children, grandparents, grandchildren, father-in-law and mother-in-law). Third Party Payments will not be accepted.
- If the payment is made by bank draft and cashier order, please pay along with the receipt issued by the bank.
Office Location:
- Avenida do Infante D. Henrique No. 43-53A, 20 Andar, The Macau Square, Macau
Office Hours:
Monday to Friday: 9:00am - 5:30pm
Saturday, Sunday and Public Holidays: Close
Emma by AXA - Your all-in-one insurance & health services platform
To provide you with a better digital customer experience, we have launched a new e-service platform - Emma by AXA.
Please note that you will be leaving the AXA Macau website and redirected to AXA Hong Kong website to access Emma by AXA.
Important Notice: Stay vigilant of any cross-border sales of insurance products and fraud. To prevent potential financial loss, please obtain insurance products, services and information from AXA Macau and our authorised licensed insurance intermediaries only. Do not submit premium through any unauthorised persons or organisations. If you are in doubt, please contact us at （853）8799-2812 or leave us message through AXA Macau website (https://www.axa.com.mo/en/contact-us). Click here for more details.