Contact Us

Contact Us

CONTACT US

CUSTOMER SERVICE CENTER

CLAIMS APPEAL

COMPLAINTS & FEEDBACK

Complaints & Feedback

We are committed to providing excellent customer experience to you. While we make every effort to deliver the best possible services, we understand we may not always meet your expectation. If you are unhappy with our products or services, we would like to hear from you.

We value your feedback which will help us serve you better. We assure you that we will handle every complaint fairly and promptly.

Email: ma.enquiry@axa.com.mo

Tel: (853) 8799 2812

Mailing Address: Avenida do Infante D. Henrique No. 43-53A, 20 Andar, The Macau Square, Macau

If our handling of your complaint is not to your satisfaction, you may refer your complaint to the following party:

Monetary Authority of Macao

Email: complaints@amcm.gov.mo