AXA resume normal operations from 9 August and provide regular services.
Let’s fight against the epidemic together.
As a customer-oriented company, AXA Hong Kong and Macau is now offering the following enhanced coverage and services for the COVID-19 outbreaks to its customers until further notice¹.
Request an appointment or call with a financial consultant to learn more about our products, or for any enquiries related to your policy.
We are here to protect and our agents can reach out to you based on your preferred contact method.
|Customer Service Hotline|
|Life Insurance||(853) 8799 2812 / firstname.lastname@example.org|
|General Insurance||(853) 2871 6678 / email@example.com|
|Business hour||Monday - Friday: 09:00am - 05:30pm|
|Except Saturday, Sunday & Banks Holidays|
To provide you with a better digital customer experience, we have launched a new e-service platform - Emma by AXA.
Please note that you will be leaving the AXA Macau website and redirected to AXA Hong Kong website to access Emma by AXA.