As a customer-oriented company, AXA Hong Kong and Macau is now offering the following enhanced coverage and services for the COVID-19 outbreaks to its customers until further notice¹.
Request an appointment or call with a financial consultant to learn more about our products, or for any enquiries related to your policy.
We are here to protect and our agents can reach out to you based on your preferred contact method.
|Customer Service Hotline|
|Life Insurance||(853) 8799 2812 / email@example.com|
|General Insurance||(853) 2871 6678 / firstname.lastname@example.org|
|Business hour||Monday - Friday: 09:00am - 05:30pm|
|Except Saturday, Sunday & Banks Holidays|
Important Notice: Stay vigilant of any cross-border sales of insurance products and fraud. To prevent potential financial loss, please obtain insurance products, services and information from AXA Macau and our authorised licensed insurance intermediaries only. Do not submit premium through any unauthorised persons or organisations. If you are in doubt, please contact us at （853）8799-2812 or leave us message through AXA Macau website (https://www.axa.com.mo/en/contact-us). Click here for more details.
To provide you with a better digital customer experience, we have launched a new e-service platform - Emma by AXA.
Please note that you will be leaving the AXA Macau website and redirected to AXA Hong Kong website to access Emma by AXA.