On 19 July 2022, the Monetary Authority of Macao (“AMCM”) appealed to the public to beware of illegal sales of life insurance, and be vigilant and refuse to receive product information and insurance advice provided by unlicensed companies, online platforms and individuals. The entire sales process of life insurance products must be carried out within Macau, and all insurance documents must also be signed in Macau. For the details about AMCM’s public notice, please see the AMCM website (only available in Chinese or Portuguese): https://www.amcm.gov.mo/zh/news-and-announcements/press-releases/gap/20220719

In this regard, AXA Macau once again reminds customers that AXA Macau and our licensed insurance intermediaries only conduct regulated activities within Macau, including but not limited to distributing or publicising any marketing and promotion materials and proposals as well as accompanying customers submitting premium for AXA Macau’s insurance policy in Macau. Customers should receive insurance products and services of AXA Macau through us or our licensed insurance intermediaries to avoid financial losses, or be involved in illegal financial activities such as cross-border funds exchange or transfer, or even criminal offences such as money laundering.  Customers should never accept any insurance services or purchase any AXA Macau’s insurance products from any parties or any “referrers” purportedly represented for AXA Macau outside Macau.

Customers are strongly advised to verify the license of insurance intermediary that you are dealing with in Macau against the AMCM website (https://www.amcm.gov.mo/static/insurance_intermediary/intermediary_en.php).

If you have any enquires, you may also contact AMCM (Tel: 2822 1180, E-mail: AMS.DSG@amcm.gov.mo).

If you are interested in AXA Macau’s insurance products or have any questions about the content of sales, please contact our authorised licensed intermediary or us via our website: https://www.axa.com.mo/en/.